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  1. Gift Off
  2. Orders and security checks

Orders and security checks

Delivery times, order emails and payment checks.

Order status and delivery

  • I bought the wrong gift card or the wrong country. Can I change it?
  • Do you sell Amazon gift cards?
  • Why was my order cancelled?
  • Why is the gift card I want unavailable?
  • What do my order emails mean?
  • Where can I find my gift card?
See all 7 articles

Security checks

  • How do I find the 4-digit code on my bank statement?
  • Why is my order being checked?
  • Why have you asked me more questions or for ID?
  • My statement shows XXXX, or I paid with American Express

Gift Off

Digital gift cards for over 2,000 brands, delivered by email in minutes. Trading since 2013.

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Gift Off is run by Digital Gap Ltd, registered in England and Wales. Company number 08866323. VAT number 187905168. Evolution House, Iceni Court, Delft Way, Norwich, NR6 6BB.