Open your gift card from the email (or your dashboard), then follow the brand's instructions. Every brand's page on Gift Off explains how to redeem it.
What you'll find in your gift card
- A code: letters and numbers to enter online, or show in store.
- A PIN or security code: some cards have one. It goes in a separate box from the card number.
- A barcode: for scanning at the till.
- A link: some gift cards open on the brand's own page, where you click to reveal or claim them.
Using it online
At the brand's checkout, look for a gift card payment option. Don't use the "promo code" or "discount code" box, which is for offer codes. Some brands, like Xbox and Nintendo, ask you to add the code to your account first.
Using it in store
Show the gift card on your phone, or a printout, at the till.
Common mistakes
- Pasting the PIN into the same box as the card number. Enter them separately.
- Using a card from the wrong country. See Can I use a gift card in another country?
- Trying to spend an in-store-only card online. See Can I use my gift card online, in store or both?