Balances are held by the brand, so you check them on the brand's website or app. The brand's page on Gift Off links to its balance checker where one exists.
- Balance: use the brand's balance checker, or ask staff in store.
- Expiry: shown on the gift card itself and on the brand's page on Gift Off. Each brand sets its own expiry. Some never expire; others last 12 months or more, sometimes counted from the last time you used the card.
Make a note of your expiry date. Once a gift card has expired, the brand can't usually reinstate it.